Purchasing & Payment Orders

Yes, we never access personal information, such as your credit card number. We use secure payment methods like Paypal or Stripe, which provide guaranteed servers. So, your information will never be handled by us.

Visa
MasterCard
Discover
American Express
Diners Club
JCB
Bill Me Later
PayPal

We will attempt to secure authorization on your credit card during your online purchase. If there is a problem securing this authorization, you will be notified on the spot and prompted to use another card. If we receive verification of sufficient funds, your order will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

When your order is placed on the website, you will be directed to a "Thank You" page and you will receive an email with an order confirmation number on it. This will corroborate that your order has successfully been placed.

Once you place your order on our website and receive the confirmation on your email address, you won't be able to cancel your order.

Once you place your order, you will receive an email confirming the status of your purchase, subject to the availability of the product. Afterwards, you will receive an email with the confirmation and tracking details for your order.

When your order is successfully completed, you will receive a confirmation email with the tracking number assigned to your package. With that number, you can automatically track it at the courier website.

Once you have placed your order, you will have to contact the courier's customer service and provide the tracking number assigned to your order to be able to change the address.

Yes, our courier service covers shipments all over the United States of America. Though additional charges will apply as well a delay of one day on the delivery date.

Sales tax will be collected if your order is being delivered to Florida.

Si usted desea realizar un pedido en español, estamos encantados en ayudarle. Nuestros agentes, que hablan español, están disponibles a través de nuestro formulario en la página web.

A Subscription Service is our way of simplifying the ordering process for customers that want multiple deliveries during an extended period of time (weekly, monthly or yearly).
You can sign up for a 'Sense Arrangement' to arrive on a set schedule or on specified dates such as special occasions.

Unfortunately, once your order has been placed it's not possible to add in a promo code. Nonetheless, your promo code could be used in another purchase.